FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

If I like an Elopement design but want to use it for wedding invitations is that possible?


Yes, this would just be considered a custom order. You can read more about custom orders here. Or simply contact us via email, or get in touch using our chat box, and let us know which design you’re interested in for your wedding!




Can the Exclusive Wedding collections be customized to fit my wedding colors and theme?


Our Exclusive Wedding collections are inspired by specific locations and are meant to represent those locations only. However, if you like the look and layout of our Exclusive Wedding collections, you can inquire about placing a custom order to fit your wedding or destination theme, and let us know which design you would like us to go off of. Contact us via email, or get in touch using our chat box for more information.




I’m eloping, but I will have a few people there to share my day. Can I order wedding invitations for my elopement day?


Yes! If you are inviting anyone to your elopement, we encourage you to send them special invitations that will give them all of the details for your day. This would be considered a custom order. Check out our custom orders page. You may also contact us via email, or get in touch using our chat box for more information.




How do I know which RSVP is right for me?


  • RSVP 1 is the simplest option. This is for one guest with no plus 1.
  • RSVP 2 is for couples, families or guests with a plus 1.
  • RSVP 3 is for one guest with no plus 1, and includes your menu options for them to choose.
  • RSVP 4 is for couples, families or guests with a plus 1, and includes your menu options for them to choose. You will notice there is room for initials, so you’ll know what option each guest went with.
Have more questions? Feel free to contact us via email, or get in touch using our chat box.




What do I need to include on my details card?


You may include accommodations information and location, the name of your room block for your guests, the date your guests need to book their rooms by if applicable, transportation information if applicable, details about cocktail hour or if the reception is being held outside, etc. and any weekend activities that are planned for everyone. If you would like a consultation before you place your order, feel free to contact us via email, or get in touch using our chat box.




What are your order minimums?


The minimum order number is 10 for elopement products and 25 for wedding products. There is no minimum for vow books, as you may order 1 pair, and no minimum for poetry prints, as you may order 1.




What are your shipping policies?


All orders come with FREE standard shipping. Due to the nature of creating semi-custom stationery orders involving third party vendors, there will be no expedited shipping available. All timelines are outlined on each product description. Please read carefully and be aware of this timeline when ordering. We cannot be held responsible for any stationery received after the event date.




What is your return policy?


Due to the artisan and custom nature of our product, we cannot accept returns or exchanges. Once your product is mailed via USPS, we cannot accept full responsibility if your items are lost or damaged in the mail. If your item is lost or damaged, we will offer a 20% refund, and you may choose whether or not you would like your order reprinted.




If I like a Semi-Custom Wedding design but want to use it for my elopement is that possible?


Yes, this would just be considered a custom order. You can read more about custom orders here. Or simply contact us via email, or get in touch using our chat box, and let us know which design you’re interested in for your wedding!





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